DoCube Support
Find a guide, report a problem or contact the developer. Keep private documents out of your initial support message.
Start with a guide
Contact the developer
You can also use the feedback screen in the app. For a reproducible issue, please include:
- Your device, operating-system version and DoCube version.
- The steps you took, the result you expected and what actually happened.
- The file format and approximate size, if a document is involved.
- A redacted screenshot or a small non-sensitive sample, if needed.
Do not send passwords, API keys, payment details or confidential source files. Check screenshots and logs before sharing them. Reproduce the issue with a non-sensitive sample whenever possible.
Purchases and privacy
App Store purchases are handled by Apple. If a purchased feature is unavailable, include your device platform and DoCube version when contacting support.
Privacy and data handling